A year ago I wrote about Elliot Uzelac who had coached college football for 40 years with stops at Michigan, Ohio State, Colorado and Maryland. At age 74, he set aside retirement to become head football coach at Benton Harbor High School in Michigan—a crippled program that that had endured 25 straight losing seasons and had lost its last 19 games in a row. Under Coach Uzelac’s leadership, the team posted a 6-3 regular season record and won its first state playoff game ever. In 2016 at age 75, Coach Uzelac is still there making a difference and his team went undefeated with a regular season record or 9-0 and is once again headed for the state playoffs. This is Benton Harbor High’s first undefeated season since 1962. As one of the players said after the game per the Herald Palladium, “This is wonderful. I never thought we’d be 9-0. I never thought we’d be undefeated in my life….” Coach Uzelac set aside his retirement and became, in the eyes of his players, members of the community and the students of Benton Harbor High, a miracle worker. A pretty good tradeoff when you think about it.
Imagine a workplace where every employee is engaged with their work … where every employee shows up each day excited about giving every bit of energy, creativity and passion to performing their job. These employees don’t need to be motivated because they already are and they channel their motivation toward creating a competitive edge for their company that can’t be easily copied. They’re constantly making innovative changes to products, services and customer experiences while providing superior levels of customer service which results in loyal customers.
This means higher levels of repeat and referral business which, in turn, translates into significant increases in market share. In addition, absenteeism and turnover rates for these fully engaged employees are far below industry averages because they absolutely love what they do. This book presents a new management model that guarantees an employee engagement level of 100%.
If you implement this model in your organization, every one of your employees will become engaged with their work; all working at their full potential. Think of what it would mean to the success of your business or organization if you could get all of your employees engaged with their work.