Month: January 2014

A Novel Idea for Businesses

Clay Thompson, a columnist for The Arizona Republic was recently on leave from his job because of a health problem. When he returned, he mentioned in his column how well he had been cared for by nurses and nurse assistants. According to Mr. Thompson, “They were unfailingly cheerful and helpful and no matter how much…

The Kind of CEO that Everyone Loves

A recent issue of USA Today, contained an article about Jay Stein, the CEO of retail chain Stein Mart. According to the article, Mr. Stein is extremely well liked by customers and employees. The reasons are that he’s nice, he listens, he cares and he says “thank you” a lot. A comment posted on Glassdoor.com,…

A New Year’s Resolution We Can All Keep

While many New Year’s resolutions such as losing weight, getting organized or expanding your horizons can be difficult to follow through on, here’s one that isn’t: be kind.  All you need to do is smile and say something positive to the people you come into contact with.  What you’ll find is that when you smile…