Month: July 2010

You Grow A Business By Taking Care Of Your Customers, Not By Taking Advantage Of Them

During the past decade, life has been difficult for most major airlines as they have posted billions of dollars in losses.  Beginning in mid-2008, in an attempt to increase revenue, American Airlines began charging passengers a fee for each bag they checked and most of the other airlines quickly followed suit. Today these fees can…

If People Are Willing To Lie About Their Military Record, What Else Will They Lie About?

A few weeks ago, I mentioned how Connecticut Attorney General and Democratic Senate candidate Richard Blumenthal lied about his military service record–he said he had served in Viet Nam when he hadn’t.  When confronted with the truth he said he had misspoken about his military service.  More recently, Illinois GOP Senate nominee, Mark Kirk, lied…

Misery Is A Choice

Recently, Charlie Wedemeyer, a football player who was a year behind me at Michigan State University, died at the age of 64.  After his college football career, Charlie took a job as a teacher and football coach at Los Gatos High School in Northern California.  At age 30, he was diagnosed with Lou Gehrig’s disease…